Privacy Policy

This Privacy Policy explains how My TV Plan ("we," "our," or "us") collects, uses, and protects your personal information when you use our IPTV streaming services. We are committed to protecting your privacy and ensuring transparency about our data practices.

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact customer support. We also automatically collect certain information about your device and how you interact with our services, including viewing preferences, device information, and usage patterns.

We use your information to provide and improve our services, process payments, communicate with you, personalize your experience, ensure security, and comply with legal obligations. We may also use aggregated, non-personal information for analytics and business purposes.

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, when required by law, or to protect our rights and safety. Any third-party service providers are contractually obligated to protect your information.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary based on the type of information and legal requirements, as detailed in our data retention schedule.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. You can exercise these rights by contacting us through the methods provided in this policy.

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions where applicable.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, where appropriate, sending you an email notification. Your continued use of our services constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@mytvplan.com or through our support channels.